Where we ship

We ship Australia-wide to all states and territories including metro and regional addresses.

Delivery times

Some products are dispatched from stock held in Sydney. Others are shipped directly through our supplier network or made to order. Delivery times depend on the item and your location.

For supplier-direct orders, please allow 7–14 business days from the date of order. Made-to-order items may have their own delivery estimate on the product page. If you need an item by a particular date, email us before ordering so we can advise on its availability and expected delivery.

Please note that delivery times may be affected by public holidays, peak periods, or events outside our control such as customs delays. If your order hasn't arrived within 20 business days, please contact us and we'll investigate immediately.

Tracking

All orders include tracking. You'll receive a tracking number by email once your order has been dispatched. You can use this to monitor your delivery progress.

Shipping costs

Free tracked shipping Australia-wide. There is no minimum order value for Australian delivery.

PO Boxes

We are unable to deliver to PO Boxes. Please provide a residential or business street address at checkout.

Questions?

If you have any questions about your order or delivery, email us at hello@teesmith.com.au and we'll get back to you within one business day.